Delivery/Payment

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit cards in the form of Visa, Mastercard, Switch, Maestro, Amex, Delta, and Electron. You may send your credit card information via phone, mail or over the Internet.

When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

Delivery is included (UK Mainland only) for all orders and is usually delivered within 3 working days between 9am and 5pm Monday to Friday.

Your order will be by sent by DHL for all orders.

We will not deliver to PO Box addresses. We do not distribute outside the U.K. (Unfortunately we do not distribute to Northern Ireland, Channel Islands or the Isle of Man).

In the unlikely event of your goods being delivered faulty or damaged, you must contact us within 7 days of the date of delivery in order for us to arrange a replacement. Warranties issued by the manufacturer and us concerning faulty or damaged goods do not in any way effect your statutory rights under the Sale of Goods Act. You are responsible for your own shipping costs when returning items to us. We will in turn be responsible for the cost of shipping items back to you. This applies to all returns without exception.

We aim to deliver goods to destinations in the UK within 3 working days using nominated courier once they have been dispatched by ourselves. However, we cannot be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time we quote for that item, please contact us by email. We will inform you if we become aware of an unexpected delay. We will try to ensure that you receive you order, as quickly as possible, or if you wish you may cancel your order and we will refund you any money which you have paid within 5 days as long as the goods are awaiting dispatch by ourselves.

Delivery Schedule

We will normally send your order to you within 3 business days.

Back Orders

If your item is not in stock, we will back order it for you. You will always be emailed giving you details of the anticipated delivery date.

Tax Charges

For orders made from the UK or the European Union, All prices on our site include VAT at the current standard rate.

Credit Card Security

The security of your information, transactions, and money is the core of our business and our top priority. We have chosen Protx due to their outstanding reputation.

Protx automatically encrypt your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches Protx, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee and all products come with their own guarantee. Please see our Returns Policy.

Reaching Us

If you need to reach us, please email us. Alternatively, you can call on 01472 343853 or write to us at Breakfast Bar Stools c/o Meanwells Bedrooms & Kitchens Ltd, 142 Cleethorpe Road, Grimsby North East Lincolnshire, DN31 3HW.